Welcome to A New Dawn
empowering your business for a bright futureWe equip small and medium-sized businesses with tailored systems and excellent organisation, saving time and creating consistent, high-quality client experiences.
Welcome to A New Dawn, where we specialise in transforming the way small and medium-sized businesses operate.
Imagine a world where your valuable time is no longer consumed by administrative burdens, and every client interaction reflects the utmost professionalism.
Hi, I am Dawn
CLIENT EXPERIENCE STRATEGIST
Meet Dawn, the driving force behind A New Dawn, an experienced professional with a passion for simplifying business processes and elevating client experiences.
Our mission is clear — to save you time, enhance your business image, and bring efficiency to your everyday tasks.
We help you implement workflows, manage projects and communicate with your customers efficiently and effectively, in turn helping you increase sales and decrease costs.
my services
“Dawn always shared exactly where the project was at, set timeframes for each task, responded super quickly to any questions and was extremely reliable. I really appreciated the extra time Dawn put into my project – she definitely went the extra mile!”
why work with a new dawn?
Dawn's wealth of experience in the corporate world, coupled with her subsequent expertise in working with Dubsado, positions her as a valuable ally in optimising your business operations.
By entrusting Dawn with the setup and customisation of Dubsado, you can reclaim valuable time that would otherwise be consumed by administrative tasks. Dawn's meticulous approach ensures that Dubsado becomes a tailored asset, precisely aligned with your company's structure, workflow, and client service model.
Working with A New Dawn is a commitment to efficiency, organisation, and client satisfaction. However, we understand that small businesses have many priorities and often have to make difficult decisions on where to invest their time, resources and budgets.
Here are some common questions which might help you with that decision:
WHY SHOULD I INVEST IN A NEW DAWN RATHER THAN HIRING ADDITIONAL STAFF OR WORKING WITH A VA?
A New Dawn offers a unique proposition for small businesses seeking streamlined operations without the need for additional staff. Our specialised expertise in configuring and optimising Dubsado translates into cost-effective efficiency across many aspects of your business, not just in respect of saving time on admin tasks.
Unlike hiring additional staff or working with virtual assistants, A New Dawn can help to transform your business processes, enable you to benefit from a customised system precisely aligned with your company’s structure and operational style.
AS A SMALL BUSINESS OWNER, WHY SHOULD I CONSIDER EXTERNAL ADMINISTRATIVE SUPPORT WHEN I BELIEVE I CAN HANDLE THESE TASKS MYSELF?
Having worked with many senior leaders, we understand the independence many business owners value. However, we also know our support has significantly improved efficiency and freed up crucial time for our clients, allowing them to remain in control of the critical parts of the business, especially those that are client facing or focused on future growth.
I'M WORKING ON A TIGHT BUDGET. HOW CAN A NEW DAWN'S SERVICES FIT INTO MY FINANCIAL CONSTRAINTS, AND WHAT LONG-TERM VALUE DO THEY BRING?
We offer many different layers of service, which cater for a range of budgets. If you work with us on our premier package, to design and implement a bespoke version of Dubsado, there is an initial investment, but the long-term savings resulting from improved efficiency make our services a valuable and cost-effective choice.
I HAVEN'T HEARD OF TAILORED CRM SYSTEMS LIKE DUBSADO. HOW CAN A NEW DAWN CONVINCE ME OF THE BENEFITS AND EASE OF ADOPTING SUCH TOOLS?
Dubsado scores 8.1 out of 10 with no negative reviews on TrustRadius, 4.3 out of 5 on Capterra, and 4.5 out of 5 on G2 and is a proven time-saving business platform. However, the real added value in working with A New Dawn, is your ability to leverage our knowledge of how to get the very best out of the platform. It is a user-friendly interface and, coupled with our knowledge and expertise, cannot fail to improve the efficiency of your business.
TIME IS PRECIOUS TO ME. HOW CAN A NEW DAWN ENSURE THAT IMPLEMENTING NEW ORGANISATIONAL TOOLS WON'T CONSUME MORE OF MY TIME?
Dubsado has been designed to help businesses like yours save time and effort by automating and providing templates for regularly executed business tasks.
In addition, we have clear and simple processes at A New Dawn which ensure you can easily be onboarded, and we can obtain the right brief following which we can work independently until we need your review and confirmation of what we have done. We are confident that any time you do spend reviewing our work will be more than justified by the considerable increase in efficiency that we will generate across your business.
WHY SHOULD I TRUST AN EXTERNAL SERVICE PROVIDER WITH MY BUSINESS TASKS? WHAT MAKES A NEW DAWN RELATABLE AND TRUSTWORTHY?
When it comes to building and growing a business, outsourcing non-core activities is common so that you can achieve the goals you need to in a reasonable timeframe.
We conduct no-obligation discovery calls with all new clients so that both parties can confirm they have made the right choice. We also share testimonials and reviews on our website and social channels, which highlight real experiences.
Our founder’s experience in working for large corporations as well as supporting small business shows a breadth of experience. We work hard to build connections based on trust and relatability and have many long-standing clients who are happy to provide reviews of our work.